Last updated: 11/25/2025
We want you t be fully /satisfied with your purchase. If something isn’t right, please review the policy below.
1. Returns
We accept returns within 30 days of delivery under the following conditions:
The item must be unused and in its original packaging.
Proof of purchase is required.
Certain items may be non-returnable for hygiene reasons (e.g., opened skincare products). Please contact us for clarification.
2. Refunds
Once we receive and inspect your returned item:
Approved refunds will be issued to your original payment method.
Processing times may vary depending on your bank or card issuer.
3. Exchanges
We offer exchanges for damaged or defective items. Please contact us within 7 days of delivery with photos of the issue.
4. Non-Refundable Items
Refunds will not be issued for:
Items marked as “final sale”.
Products that have been used, opened, or altered.
Shipping costs.
5. Return Shipping Costs
Customers are responsible for return shipping fees unless the product was damaged, defective, or incorrect due to our error.
6. Contact
For refund or exchange requests, email us at:
Email: info@mbskincaresalon.com